By now, you know what a Virtual Assistant is: someone who does specific real estate tasks for you and, probably, for other agents. The VA is usually not in your office or even in your area (I am in Virginia, my VA is in Texas) yet can take care of the “little things” that make our businesses grow but that we do not have the time or inclination to do: entering our MLS data, conducting followup campaigns, managing our database, etc.
Most of my CyberStars® (
www.afhseminars.com/cyber.htm) now use VA’s. Here is a testimonial from CyberStar® Joan Prout of RE/MAX Villa Realtors, Jersey City, NJ (
www.JoanProut.com) that hopefully will contain some ideas you can use with your VA, should you have one. Remember: you either have an assistant, in this case a VA who can live anywhere, or you are one!
“I have had a VA as a client care manager for about 3 years now. I try to delegate anything that doesn't require her physical presence in NJ or a NJ real estate license. She can't get keys copied or hang signs, but she does the following, among other things:
q My PowerPoint presentations
q Sends out prelisting packages
q Does my listing maintenance and weekly client updates
q Designs my website
q Enhances my realtor.com ads
q Writes my Craigslist ads
q Sets appointments
q Calls for feedback
q Designs and prints flyers.
“She is also my first line of technical support and my executive assistant. She always knows the details of my travel itinerary, whether the trip is for business or pleasure. Sometimes it feels a little weird, but I fill in her name and contact information on the airline information cards you get before boarding an international flight!
“While I was at our CyberStar® Summit in San Antonio recently, I emailed her a couple of projects to start work on. I almost never use more than 10 hours a week of her time, and I get service 7 days a week. Actually, my VA now has 2 onsite people working for her, so I now get 3 VAs instead of just one.”
NOTE: If you are looking for a good, pre-qualified Virtual Assistant, be sure to visit
www.CyberStarVA.com. There, you will find a lot of information on VA’s as well as a membership directory of VA’s we have certified.